Privacy Policy

Privacy Policy

Last updated: [Insert Date]

Hinton Services LLC (“Hinton Services,” “we,” “us,” or “our”) operates this website (the “Site”) to provide information about our pressure washing, soft washing, concrete cleaning, commercial exterior cleaning, kitchen hood and exhaust cleaning, and property maintenance services in West Monroe, Monroe, and the surrounding Ouachita Parish area. This Privacy Policy explains how we collect, use, and protect information when you visit the Site or request a quote.

1. Information We Collect

We collect information you voluntarily provide to us, and limited technical information collected automatically.

• Quote request / contact form information: your name, phone number, the service you’re interested in, and any optional details you provide about the job.
• Contact information: if you email or call us directly, we retain the information you share (such as your email address, phone number, and the content of your message).
• Automatically collected information: standard technical data such as your IP address, browser type, device type, pages viewed, and referring website, typically gathered through analytics tools (e.g., Google Analytics) and the Google Maps embed used on our Service Area page.

2. How We Use Your Information

• To respond to your quote request and schedule or provide services
• To communicate with you by phone, text, or email about your inquiry or appointment
• To send appointment reminders, follow-ups, or occasional offers related to services you’ve inquired about
• To maintain records of past and current customers
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service providers: third-party vendors who help us operate the business, such as web hosting, scheduling, invoicing, or SMS/email communication tools, bound to use your information only to provide those services.
• Legal requirements: if required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Hinton Services, our customers, or others.
• Business transfers: in connection with a sale, merger, or transfer of business assets, customer information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (such as Google Analytics) to understand site traffic and improve user experience. You can disable cookies through your browser settings, though some site features may not function as intended if you do.

5. Text Messages & Phone Communication

If you provide your phone number through our quote form or by calling/texting us, you consent to being contacted by Hinton Services by phone or SMS regarding your inquiry, quote, or appointment. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP” or by contacting us directly.

6. Data Retention

We retain customer and inquiry information for as long as needed to provide services, maintain business records, and comply with legal, accounting, or tax requirements.

7. Data Security

We use reasonable administrative and technical measures to protect the information you provide. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Choices

• You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.
• You may opt out of marketing communications at any time by replying “STOP” to texts, unsubscribing from emails, or contacting us directly.

9. Children’s Privacy

Our Site and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may contain links to third-party sites (such as Google Reviews or Facebook). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

Hinton Services LLC
Phone: 318-202-6952
Email: sjhinton1997@gmail.com
Service Area: West Monroe & Monroe, LA (service-area business, no storefront)